Privacy Policy

1. Introduction

Binelek ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. This policy applies to users worldwide, including those in the European Economic Area (EEA), United Kingdom, California, and other jurisdictions with specific privacy requirements.

2. Information We Collect

Information You Provide

• Account information (name, email, company name)
• Payment information (processed by our payment provider)
• Business data you connect through integrations
• Communications with our support team

Information Collected Automatically

• Log data (IP address, browser type, pages visited)
• Device information
• Usage analytics
• Cookies and similar technologies

3. Legal Basis for Processing (EEA/UK Users)

If you are in the European Economic Area or United Kingdom, we process your data based on:

• Contract performance: To provide our services to you
• Legitimate interests: To improve our services and prevent fraud
• Consent: For marketing communications and non-essential cookies
• Legal obligation: To comply with applicable laws

4. How We Use Your Information

• To provide and maintain our services
• To process your transactions
• To send you service-related communications
• To improve our platform and develop new features
• To protect against fraud and abuse
• To comply with legal obligations

5. Cookies and Tracking

We use cookies and similar technologies to:

• Essential cookies: Required for the platform to function
• Analytics cookies: Help us understand how you use our platform
• Preference cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect platform functionality.

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Integration partners you authorize
• Legal authorities when required by law

7. Data Security

We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), access controls, and regular security audits.

8. Your Rights

Depending on your location, you may have the following rights:

All Users

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data (data portability)
• Opt out of marketing communications

EEA/UK Users (GDPR)

• Right to restrict processing
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority

California Residents (CCPA/CPRA)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time. After deletion, we may retain anonymized data for analytics purposes.

10. International Data Transfers

Binelek is based in the United States. If you are accessing our services from outside the US, please be aware that your data may be transferred to, stored, and processed in the United States.

For EEA/UK users, we ensure appropriate safeguards for international transfers through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data processing agreements with our service providers
• Additional security measures as appropriate

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

• Email: support@binelek.io
• Address: Binelek, Inc.

For EEA/UK users, you also have the right to lodge a complaint with your local supervisory authority.