Humans answer here — no bots, no scripted loops. Median first reply: 3 hours.
You’ll know who’s working your case and they’ll stay on it until it’s closed. No ticket roulette.
Disputes are scoped to the release in question. A human reviews within 48 hours, and you always see the reason in writing.
Every payout links to its store-by-store ledger. If anything is ever delayed, the reason is shown next to the line — earnings don’t “disappear.”